Škoda Brings A Unique Service Concept ‘Compact Workshop’ | 30 Compact Workshops To Opened All Over India- Škoda has come up with a new and unique concept in order to expand their service network all across the country. This new concept is ‘Compact Workshop’ initiatives, jiske under Škoda Auto India ne plan kiya hain to open 30 new service stations by the end of the current year 2021. In this scenario, Škoda ke yeh compact service stations or workshops connected hongi from the authorized dealerships jo ensure karega a seamless customer experience.
Škoda Auto India| New Compact Workshop Concept-
On the launch of this initiative Škoda Auto India ke Brand Director Mr. Zac Hollis ka kehna kuch iss prakar tha:“2021 is marked as the year of growth for the ŠKODA brand in India. With the launch of KUSHAQ, there is a substantial growth in our volumes and despite the challenging environment, we have managed to have a really successful launch. Along with growing our volumes, enhancing the customer experience and our journey of customer-centricity is pivotal to our success in India.
We have already introduced several initiatives on this front, and I am happy to announce the start of ‘ŠKODA Compact Workshops’. Our objective is to cater to the growing customer base and ensure that customers have a seamless experience with the ŠKODA brand.”
Whats The Concept All About?-
The concept of Compact Workshop introduce kiya gaya hain with an aim of expanding service touchpoints, jo Škoda ki India focused customer centric strategy ke under laya gaya hain. And iss strategy ke under this concept will help in expanding brand’s service network in all non metro locations and inn compact workshops mein atleast two working bay hongi for repair work.
To ensure a satisfying customer experience and standardise quality, saari compact workshops connected hongi to the main dealership facilities. Škoda Auto India will also start operations in some new markets with this new concept, new workshops cater karenge existing customers and provide karenge quality service.
New compact workshops mein periodic services and other general repair work easily karwaya jaa sakta hain, services jo provide kari jayengi unn mein se kuch services kuch iss prakar hongi: inspection service, replacement of coolant, brake oil, ATF and brake pads or disc replacement etc. Apart from these services, customers can also avail other services like replacement of bulbs, wiper blades, car detailing and accessories fitment.
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